The Next Generation of Business Messaging
Rich Communication Services (RCS) brings app-like experiences to your customers' native messaging app. Send branded messages with images, carousels, action buttons, and rich media - no app download required. It's SMS upgraded for the modern dealer group, delivering interactive experiences that drive engagement and conversions.
Why RCS is a Powerful Channel
The features and benefits that make RCS an essential part of your dealer group communications strategy.
Rich Media Messages
Send high-resolution images, videos, carousels, and branded content directly in the messaging app. Showcase vehicles with stunning visuals rather than plain text.
Interactive Action Buttons
Add tap-to-call, directions, booking links, and custom action buttons directly in messages. Remove friction and drive immediate customer action.
Verified Sender
Your business name, logo, and brand colours appear in the message. Customers know it's really you - building trust and increasing engagement rates.
Read Receipts & Typing Indicators
Know when customers have seen your message and when they're responding. Better visibility means better follow-up timing.
No App Required
RCS works natively in Android Messages and increasingly on iOS. Customers get a rich experience without downloading anything.
Fallback to SMS
If a customer's device doesn't support RCS, the message automatically falls back to standard SMS. You never lose reach.
How Dealer Groups Use RCS
Real-world applications that automotive dealer groups are using today to improve customer experience and operational efficiency.
Vehicle Showcase Carousels
Send interactive carousels of available vehicles with images, pricing, and specs. Customers swipe through stock and tap to enquire - all within their messaging app.
Service Progress with Photos
Share photos and videos of work in progress on a customer's vehicle. Attach approval buttons so customers can authorise additional work with a single tap.
Test Drive Booking
Rich cards with vehicle images, key specs, and a "Book Test Drive" button. Customers select their preferred date and time without leaving the conversation.
Finance Calculators
Interactive finance illustrations sent directly in-message. Customers adjust terms and see monthly payments update - driving finance penetration rates.
Event & Launch Invitations
Beautifully branded invitations for new model launches, customer events, or exclusive previews. RSVP buttons make response tracking effortless.
Satisfaction Surveys
Visual rating systems and quick-tap survey responses delivered natively. Higher completion rates than email surveys, with instant results for your team.
Get Started with RCS
Talk to our team about implementing RCS across your dealer group.