Bridge the Physical and Digital Customer Journey
Toot Digital's QR code solution transforms the way dealer groups communicate with customers during the service and sales process. Customers scan a simple code to instantly access real-time updates, information, and interactive experiences - no app needed, no login required. It's the easiest way to keep customers informed and reduce inbound calls.
Why QR Codes is a Powerful Channel
The features and benefits that make QR Codes an essential part of your dealer group communications strategy.
Instant Access, Zero Friction
Customers point their phone camera at a QR code and instantly see their information. No app downloads, no account creation, no passwords to remember.
Real-Time Status Updates
Dynamic QR codes link to live status pages that update automatically. Customers always see the latest information without you needing to call or text them.
Reduce Inbound Calls
When customers can check their own status anytime, your phone lines free up. Dealer groups report 50-70% reductions in "where's my car?" calls.
Branded Experience
QR landing pages are fully branded to your dealership. Professional, consistent, and reinforcing your brand at every touchpoint.
Analytics & Tracking
See who scanned, when they scanned, how often they check, and from where. Understand customer behaviour and optimise your communication accordingly.
Multi-Purpose
Use QR codes for service tracking, vehicle information, review collection, payment links, Wi-Fi access, and much more. One technology, endless applications.
How Dealer Groups Use QR Codes
Real-world applications that automotive dealer groups are using today to improve customer experience and operational efficiency.
Service Status Tracking
Attach a QR code to each vehicle entering the workshop. Customers scan to see real-time progress: checked in, diagnostics, awaiting parts, in repair, quality check, ready for collection.
Vehicle Information Cards
Place QR codes on vehicles in the showroom. Customers scan to see full specs, pricing, finance options, and similar available stock. Self-serve browsing that supplements your sales team.
Customer Feedback Collection
QR codes on service completion paperwork link directly to satisfaction surveys. Capture feedback at the moment of experience while it's fresh and meaningful.
Key Drop & Out-of-Hours
Customers dropping off vehicles outside business hours scan a QR code to confirm drop-off, acknowledge terms, and receive a tracking code. Fully digital, fully traceable.
Workshop Safety & Compliance
QR codes on service bays link to health & safety information, COSHH data sheets, and compliance documentation. Keep your workshop compliant and staff informed.
Parts Collection
Notify trade and retail parts customers when orders are ready. A QR code on the notification lets them confirm collection time and view their invoice before arrival.
Get Started with QR Codes
Talk to our team about implementing QR Codes across your dealer group.