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Built for automotive retail

Be there the moment your customer is ready.

TOOT gives dealerships instant, two-way conversations across SMS, WhatsApp and RCS — from first enquiry to aftersales loyalty. No missed moments. No lost revenue.

82%
SMS Open Rate
3 min
Avg. Read Time
70%
Faster Response
TOOT conversations workspace showing a live customer thread
Customer replied
In under 2 minutes
Service approved
Without a phone call

One conversation. One thread. Complete control.

Trusted by dealerships across the UK
WLMG MG Reading MG Eastcote Group Aftersales Dealer Network
The Problem

The gap between expectation and reality is where revenue dies.

Your customers expect instant, digital communication. They'll message a mate back in seconds — but wait 4 hours for your team to return a call?

That's not a communication problem. It's a commercial one.

Every delayed response, every missed call, every "I'll call them back tomorrow" is a customer choosing someone else.

The TOOT Difference

We don't send messages. We run conversations.

TOOT wraps around your entire customer journey — before, during and after every interaction. Every touchpoint becomes a chance to engage, convert, and build trust.

A real service flow
Service reminder
Customer confirms
Upsell opportunity
Approval
Payment
Feedback

All in one thread. All measurable. All without a single phone call.

TOOT showing a video walkaround inside a customer conversation
How It Works

Three steps. One continuous conversation.

1

Map your customer moments

TOOT wraps around every key touchpoint in your business — enquiries, bookings, service events, follow-ups, campaigns. You define the journey. We connect it.

2

Start conversations, not campaigns

Every message invites response. Customers reply, confirm, approve, buy — all within the same thread. No switching channels. No friction. No delay.

3

Keep the journey moving — automatically

Your team steps in when needed. TOOT's virtual assistant carries the conversation when they're not. Nothing stalls. Nothing gets missed. Every opportunity progresses.

Results

Most platforms measure messages sent. TOOT measures what happens next.

82%
SMS open rate vs 20% email
<3 min
Average read time
60%
Fewer "where's my car?" calls
40%
Reduction in service no-shows

"Delivering large volume broadcasts and marketing campaigns through TOOT has significantly increased our demos and appointments. Customers and prospects all respond — we now don't use email marketing at all."

M
Marketing Director
Digital Dealership

"TOOT lets us keep customers up to speed with the status of their repair, with much more efficiency through two-way conversations during the service process."

A
Aftersales Manager
Service Centre

"The QR code feature has been a game-changer for repair tracking. Customers love being able to scan and see real-time updates. Our customer satisfaction scores have never been higher."

S
Service Director
Auto Workshop
Why It Works

Three reasons dealerships choose TOOT.

Customer behaviour

Customers don't want to wait, call, or chase.

They expect to message — like they do with everyone else in their life. Meet them where they already are, on the channels they already use.

Operational friction

No more telephone back-and-forth.

No missed calls. No disconnected systems. No lost context. Every conversation lives in one thread, visible to the whole team.

Commercial outcomes

Most platforms measure messages sent. TOOT measures what happens next.

Confirmed bookings. Approved upsells. Completed payments. Returning customers. The metrics that move the business.

Virtual Assistant

Human when it matters. Intelligent when it can't wait.

When your team is available, they engage directly — with full conversation context at their fingertips.

When they're not, TOOT's virtual assistant keeps things moving: answering questions, confirming appointments, progressing approvals. It knows when to help and when to hand over.

The result: no customer waits. No opportunity goes cold. Your team focuses on high-value conversations while the assistant handles the volume.

Answers common questions
Confirms appointments
Progresses approvals
Hands over to your team
TOOT sign-in screen
One sign-in. Whole team.

Every conversation visible, measurable, and in one place.

Integrations

Works with your existing systems.

TOOT connects to the tools your dealership already runs on. No rip and replace.

SMS

Universal reach. 82% open rate.

WhatsApp

Where customers already chat.

RCS

Branded, rich, action-driven.

Plugs into the dealership stack

DMS
CRM
Service Booking
Marketing
Stock Feeds
Open API

Every moment your customer waits is a moment lost.

See how TOOT changes that.

More conversations → More action → More revenue.